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USAA is in a class of its own, offering great coverage and excellent customer service at some of the lowest rates in the industry. As a USAA member, you can trim those rates even more by using USAA for your other financial protection needs, like car and life insurance, banking, investments, retirement funds, and mortgages.
With USAA, you can be sure your home and valuables are backed by financial certainty. The company has a superb A++ financial rating with A.M. Best, the leading insurance company credit agency. USAA also earned high marks with consumer insights leader J.D. Power, scoring a 5 out of 5 in both their 2018 U.S. Home Insurance Study and Property Claims Satisfaction Study. So you can rest assured that, when it comes time to file a claim for damages, you won’t spend hours on the phone waiting for a claims representative or months waiting for your reimbursement.
In order to get insured with USAA, you need to have served or have some family affiliation with the U.S. armed forces. But in spite of its limited membership, USAA still manages to insure the fifth-most homes in the industry.
It may be because of their membership restrictions that they’re able to maintain such unparalleled levels of customer service, but even if you do have a military affiliation, the registration process can be somewhat laborious. USAA is also quite limited when it comes to discounts, only offering about five or six discount opportunities for policyholders.
Market share: 6.06%
A.M. Best rating: A++
Better Business Bureau rating: B- (unaccredited rating)
Consumer Reports: 92
J.D. Power: 5 out of 5 (Among the best)
USAA homeowners insurance is available in all 50 states and the District of Columbia.
USAA keeps it fairly simple for applicants, featuring a single home insurance policy with replacement cost coverage for both your home and personal property.
A notable feature of USAA’s home policy is the high personal property coverage limit, which is 75% of your dwelling coverage. Most insurance companies cap personal property coverage at 50% of your home’s insured value, or they’ll charge you an additional premium to increase your limits.
USAA’s standard home insurance policy includes a number of additional coverages — like inflation guard (reimburses you for rebuild cost surge pricing), building ordinance and law coverage, and debris removal — under a single endorsement called “home protector” coverage.
Here are the noteworthy parts of USAA’s home insurance policy:
When it comes to policy premiums, USAA is among the most competitive in the industry. You can save even more money through USAA’s discount programs, which reduce your premiums if you bundle your home and auto insurance or use multiple USAA products, from their savings accounts to index funds to IRA plans.
Below is a sample quote for a 2,000-square-foot, single-family home.
|Primary coverages||Policy limits|
|Medical payments for guests||$5,000|
Here’s how USAA stacks up against the competition in terms of the most common coverage endorsement offerings:
USAA’s application process takes under five minutes once you become a member, but obtaining membership is the more trying part. In order to become eligible for USAA insurance, one of the following needs to apply:
When you apply for home insurance with USAA, they ask you basic questions about your home, like your address and ZIP code, and then their services are able to auto-fill your home spec information. If you’re already a USAA member, your discounts are automatically applied to your initial quote, which we found pretty cool.
When it comes to claims, USAA is one of the best in the business. Not only did they receive a 5 out of 5 claims satisfaction rating with J.D. Power; they also received a 0.24 complaint index rating with the National Association of Insurance Commissioners (hint: any rating below a 1 is good).
If you need to file a claim with USAA, the insurer gives you the option of filing on their website, through your mobile app, or over the phone.
USAA offers several types of property insurance. If you’re looking to buy home insurance with USAA and you have other property that needs coverage, consider bundling insurances.
Headquarters: 9800 Fredericksburg Road, San Antonio, TX 78288
Policygenius’ editorial content is not written by an insurance agent. It’s intended for informational purposes and should not be considered legal or financial advice. The review on this page is only for the carrier’s homeowners insurance products. Not all carriers are currently available through Policygenius. Speak to one of our licensed experts for more information on carrier availability.
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Yes, we have to include some legalese down here. Read it larger on our legal page. Policygenius Inc. (“Policygenius”) is a licensed independent insurance broker. Policygenius does not underwrite any insurance policy described on this website. The information provided on this site has been developed by Policygenius for general informational and educational purposes. We do our best efforts to ensure that this information is up-to-date and accurate. Any insurance policy premium quotes or ranges displayed are non-binding. The final insurance policy premium for any policy is determined by the underwriting insurance company following application. Savings are estimated by comparing the highest and lowest price for a shopper in a given health class. For example: for a 30-year old non-smoker male in South Carolina with excellent health and a preferred plus health class, comparing quotes for a $500,000, 20-year term life policy, the price difference between the lowest and highest quotes is 60%. For that same shopper in New York, the price difference is 40%. Rates are subject to change and are valid as of 2/17/17.
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