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The best homeowners insurance companies in 2021

Amica, State Farm, Hippo, Allstate, Travelers and USAA all made our list of the best home insurance companies.

Pat Howard 1600

By

Pat Howard

Pat Howard

Property and Casualty Insurance Expert

Pat Howard is a senior editor at Policygenius specializing in property and casualty insurance. His work has been featured on Property Casualty 360, Fatherly, MarketWatch, and more.

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Expert reviewed

This article has been reviewed by a licensed Policygenius expert to ensure that sources, statistics, and claims meet our standard for accurate and unbiased advice.

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by

Fabio Faschi, PLCS, SBCS, CLCS

Fabio Faschi, PLCS, SBCS, CLCS

Operations Lead, Property & Casualty

Fabio Faschi is a former property and casualty team lead at Policygenius in New York City. He's worked in the insurance and real estate industry for more than six years as an independent agent and broker representing more than 40 carriers in property and casualty products, and previously worked in real estate settlements and title insurance negotiating insurance requirements with banks, realtors, and new home buyers. Fabio's expertise on home & auto insurance has been featured on Forbes, Consumer Affairs, Realtor.com, Apartment Therapy, The Simple Dollar, SFGATE, Bankrate, and Lifehacker.

Updated September 16, 2021|4 min read

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Every standard homeowners insurance policy has the same basic coverage, but some companies provide more comprehensive coverage and additional protection at a better value than others.

Home insurance isn’t one-size-fits-all — the best company for a budget-conscious homeowner might not be the best company for someone who values great customer service. Our picks for the best home insurance companies in the business take into consideration those companies’ financial ratings, customer service and claims satisfaction ratings, policy discounts, and additional coverage options.

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Best for customer satisfaction: Amica

Best for Customer Satisfaction

Amica

4.2

|

Policygenius rating

How we score: Policygenius’ ratings are determined by our editorial team. Our methodology takes multiple factors into account, including pricing, financial ratings, quality of customer service, and other product-specific features.

Amica logo

Amica features one of the best homeowners insurance products in the business, offering flexible policies, outstanding customer service, and a near-flawless claims process.

Pros

  • Best-in-class claims handling

  • Outstanding perks, like a dividend program and contractor network

Cons

  • Some additional coverage perks aren’t available in some states

  • Limited coverage endorsement offerings

Read our full Amica review

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It’s no wonder that in 2019, Amica took home the top spot in J.D. Power’s Home Insurance Study [1] for the 18th year in a row. Amica scored a perfect 5 out of 5 in four key categories: coverage options, clarity and accuracy of the billing process, customer interactions, and the claims experience.

Amica can be pricier than its competitors, our analysis found that you can expect to pay in the ballpark of $1,939 annually for coverage with them, but it may be worth the added expense when you consider the superior level of coverage and customer service you’re receiving.

Best for cheap rates: Allstate

Best for Cheap Rates

Allstate

3.9

|

Policygenius rating

How we score: Policygenius’ ratings are determined by our editorial team. Our methodology takes multiple factors into account, including pricing, financial ratings, quality of customer service, and other product-specific features.

Allstate logo

Allstate is an excellent insurance option for first-time buyers, with basic coverage, several add-ons, and discount opportunities for homeowners.

Pros

  • Easy-to-use website and digital tools

  • Wide range of discount opportunities

  • Good customer satisfaction ratings

Cons

  • Slightly above-average premiums

Read our full Allstate review

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When it comes to cost-saving opportunities, Allstate may be in a league all by itself. With more discounts on offer than most competitors, Allstate offers plenty of ways to trim your insurance premiums. Two of the biggest ones: If you bundle your home and auto policies with Allstate, you can save up to 25%. If you haven’t filed a recent claim, you can save up to 20%.

Best for first-time homebuyers: State Farm

Best for New Homebuyers

State Farm

4

|

Policygenius rating

How we score: Policygenius’ ratings are determined by our editorial team. Our methodology takes multiple factors into account, including pricing, financial ratings, quality of customer service, and other product-specific features.

State Farm logo

State Farm is an affordable and popular home insurer with a wide network of agents, experience with multiple product lines, and financial stability.

Pros

  • Great for first-time homebuyers

  • Strong financial ratings

Cons

  • Limited discounts

Read our full State Farm homeowners review

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If you’re a first-time homebuyer who’s never had to deal with an insurance company before, State Farm may be a good fit. With a stellar mobile app where you can view your policy, pay your bill, and file claims, State Farm offers an incredibly user-friendly experience.

Best for techies: Hippo

Best for a Fast Quote

Hippo

4

|

Policygenius rating

How we score: Policygenius’ ratings are determined by our editorial team. Our methodology takes multiple factors into account, including pricing, financial ratings, quality of customer service, and other product-specific features.

Hippo logo

Hippo offers multiple robust policy options and modernized coverage add-ons that meet the protection needs of today's homeowner.

Pros

  • Quotes in 60 seconds

  • Multiple robust, modernized policy options

  • Valuable coverage add-ons included in base policy

Cons

  • No online claims filing

  • Lack of industry reputation

Read our full Hippo review

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Hippo, a relative newcomer to the home insurance industry, is a good fit for tech-minded homeowners. Hippo offers higher coverage limits for home electronics than most of its competitors, as well as a smart home monitoring kit that can alert you to things like water damage, break-ins or fires.

Best for bundling home and auto: Encompass

Best for Bundling Discounts

Encompass

4.1

|

Policygenius rating

How we score: Policygenius’ ratings are determined by our editorial team. Our methodology takes multiple factors into account, including pricing, financial ratings, quality of customer service, and other product-specific features.

Encompass logo

Encompass provides extensive policy options and discount opportunities if you bundle home and auto. Otherwise, rates could be pretty high.

Pros

  • Variety of customizable policy options

  • Solid discount selection

  • Several unique, standout features

  • Accepts all dog breeds

Cons

  • Premiums may be high

  • Not available in all states

  • No instant quote tool

Read our full Encompass review

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There are several advantages to bundling your home and auto insurance with a single company, and Encompass offers a unique bundling incentive. Its EncompassOne package lets you pay one insurance premium for both policies, and you’ll also only have to pay one deductible for losses to your home and car, all while saving on your premiums.

Best for comprehensive coverage: Safeco

Best for Replacement Cost

Safeco

3.6

|

Policygenius rating

How we score: Policygenius’ ratings are determined by our editorial team. Our methodology takes multiple factors into account, including pricing, financial ratings, quality of customer service, and other product-specific features.

Safeco logo

Safeco offers guaranteed replacement cost coverage in most states, as well as coverage tiers that you can customize to your specific needs. But their customer service could use some work.

Pros

  • Robust coverage options

  • Straightforward claims process

  • Variety of other insurance products

Cons

  • Below average customer service ratings

  • Fewer discounts  than competitors

Read our full Safeco review

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A big advantage of insuring your home with Safeco is that they offer guaranteed replacement cost coverage in most states. That means if you lose your home, you’ll be reimbursed for the full rebuild amount (meaning the full cost of rebuilding your house from scratch) regardless of how much construction prices spike in the wake of a disaster.

Best for green homes: Travelers

Best for Green Homes

Travelers

3.8

|

Policygenius rating

How we score: Policygenius’ ratings are determined by our editorial team. Our methodology takes multiple factors into account, including pricing, financial ratings, quality of customer service, and other product-specific features.

Travelers logo

With several high-quality policy options at competitive rates, Travelers is a solid insurance option for a range of home and personal property coverage needs, and offers special discounts for LEED certified homes.

Pros

  • Range of policy options to choose from

  • Modernized coverage and discounts

  • Multiple unique coverage enhancements

Cons

  • Some low customer service ratings

  • Below average claims satisfaction ratings

Read our full Travelers review

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With the Travelers green home coverage endorsement, you get additional protection that will repair, replace, or rebuild your house with designated green materials after a covered loss. Additionally, Travelers offers a green home discount which lets you save up to 5% if your home is certified by LEED (Leadership in Energy and Environmental Design).

Best for military families: USAA

Best for the U.S. Military and Their Families

USAA

4.3

|

Policygenius rating

How we score: Policygenius’ ratings are determined by our editorial team. Our methodology takes multiple factors into account, including pricing, financial ratings, quality of customer service, and other product-specific features.

USAA  logo

USAA features comprehensive home coverage and superior customer service at industry-leading rates, but only for members of the U.S. military and their families.

Pros

  • Excellent customer service and claims ratings

  • Industry-leading financial ratings

  • Several discounts to choose from

Cons

  • Only available to people affiliated with the military

  • No replacement cost coverage option for dwelling

Read our full USAA review

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USAA only sells policies to current and former members of the military and their families and is consistently rated at the top of its class for claims satisfaction and customer service. A perk of USAA is if your uniform is damaged or stolen and you are on active duty or deployed, USAA will reimburse you without you having to pay a deductible.

How the competition stacks up

Our top picks aren’t the only game in town. Here’s our longer list of the top 25 home insurance companies of 2021 and how they compare in terms of financial ratings, cost, consumer confidence, customer satisfaction ratings, and coverage options.

CompanyPolicygenius rating (out of 5)Average annual cost
USAA4.3$2,112
Amica4.2$2,004
Encompass4.1$2,420
Hippo4$1,499
Chubb4$5,556
Acuity4$1,260
Plymouth Rock4$1,165
State Farm4$1,500
Allstate3.9$1,452
Travelers3.8$1,554
Nationwide3.8$1,736
Stillwater3.8$1,589
Swyfft3.8$1,296
Farmers3.7$1,476
Tower Hill3.7$1,787
State Auto3.7$1,803
Safeco3.6$1,683
Mercury3.6$1,925
AIG3.5$3,564
Erie3.4$1,908
Progressive3.4$1,706
GEICO3.2$1,740
MetLife3.2$2,467

What to look for when choosing a homeowners insurance company

Comparing quotes from different home insurance companies isn’t as simple as just choosing the cheapest one. Take, for instance, a scenario where Company A charges $1,300 a year to insure your home, while Company B charges $1,200. 

Although Company B’s quote is technically cheaper, Company A includes coverage add-ons and higher policy limits that are only offered at an additional cost through Company B. In that case, Company A’s policy may provide the most value.

Here’s what to consider when you’re comparing home insurance policies:

  1. Customer service and claims handling. One way to find out the quality of an insurer’s customer service is by simply reading reviews online. Policygenius has detailed reviews of several of the top home insurance companies in the industry. You can also call the insurance company and see what the hold time is and what the service is like when you wait to speak to a representative about a general inquiry. If the hold time is hours long and they don’t seem accommodating, you’re probably not going to want to deal with them after you just lost your house and have to file a claim.

  2. Additional coverage options. Some homeowners may need to find companies that offer specific coverage add-ons. If you rent out a room in your house on a short-term basis, for example, look for a company that offers additional coverage for short-term rentals.  

  3. Discounts and savings opportunities: Most companies offer similar discounts, but some are unique. For example if you’re an employee of a large company or an alumni of a participating university, you may be able to find affiliation discounts with certain homeowners insurance companies. 

→ Want to see the best home insurance companies in every state? Click here.

Frequently Asked Questions

Who has the best home insurance?

Unfortunately, there isn’t a single best homeowners insurance company. The best home insurance company for you will be the one that fits your needs. It should be affordable, cover the right amount for your home and possessions, and match your circumstances, whether you’re a first-time homebuyer or looking for specific discounts. Comparing multiple home insurance carriers side-by-side can help you quickly find the right fit.

Who is the best insurance company for home and auto?

Bundling home and auto can help you save a lot on your total costs. Most major insurers, like Allstate, GEICO, and Nationwide, provide discounts for bundling. However, you still might be better off buying your home insurance and auto insurance from separate companies if they're cheaper individually. An independent licensed expert can help you identify the best combination of products so you get the most affordable option, even if it's with two different companies.

What company has the cheapest homeowners insurance?

The cheapest home insurance will depend on the individual. Things like your deductible, coverage amount, additional endorsements, and more will affect your rates. You should always be on the lookout for discounts to lower your premiums. The average annual home insurance premium is around $1,200.

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