Erie home insurance review

Erie is one of the top rated home insurers in the industry, offering best-in-class coverage for your home and personal belongings at a competitive rate.

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Overview

Erie is considered one of the top property insurers in the business, offering a wide range of products at affordable rates with top-notch customer service. Erie’s exceptional work hasn’t gone unnoticed either, placing 3rd in J.D. Power’s 2019 Home Insurance Study (behind only Amica and USAA). Erie was also among the top companies in J.D. Power’s 2019 Property Claims Satisfaction Study.

If you get insured through Erie, you can expect the very best in coverage, rates, and customer service. Whether you want a lean policy with minimal coverage amounts, or something more robust with a number of coverages baked into it, Erie is able to accommodate your needs.

One point of emphasis for Erie is their application process. In order to apply for home insurance with Erie, you need to request a quote through a local agent, who presumably calls or emails you your estimate. Erie also doesn’t have an online claims service—you need to call in to report a loss.

Pros

  • Industry best financial ratings and customer service
  • Comprehensive base policy with guaranteed replacement cost
  • Multiple additional coverages and policy perks

Cons

  • No online application or claims
  • Only available in 12 states

Erie by the numbers

Founded: 1925

Market share: 1.70%

A.M. Best rating: A+

Better Business Bureau rating: A+

Consumer Reports: 88/100

J.D. Power: 4/5

What states is Erie available in?

Erie homeowners insurance is available in 12 states and the District of Columbia.

erie-homeowners-insurance-state-availability

Policy details

How much does Erie cost?

There’s a laundry list of factors that go into calculating your homeowners insurance premiums. Insurance companies consider your financial information (credit score and insurance claims history), the home’s location (climate, geography, property crime frequency, distance from a fire station), the home’s characteristics (its age and rebuild cost), and policy characteristics (coverage amounts, type of coverages, and policy deductible amount).

The amount you pay for Erie homeowners insurance will vary based on the above factors, but you should expect a good deal on coverage. Erie scored a perfect 5 out of 5 price rating in J.D. Power’s 2019 U.S. Home Insurance Study, indicating that survey respondents feel the price of Erie policies is an excellent deal for the level of coverage you’re getting.

ErieSecure Home® Policy

Erie features a base policy, ErieSecure, that includes all of your standard homeowners insurance coverages, plus a number of comprehensive policy components that distinguishes them from the competition, including:

  • Guaranteed replacement cost coverage (that means your home will be covered in full if it’s damaged or destroyed)
  • Expanded theft protection that covers instances of “mysterious disappearance” if you misplace something
  • Pets are covered up to $500
  • Cash and precious metals covered up to $500
  • Coverage for harder to replace items like passports, deeds, bills, etc

Erie also offers a number of endorsements that you can add onto your policy for an additional premium. From what we gathered, you can add these endorsements one by one or by selecting endorsement “bundles” of which there are three types:

Advantage

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All of the protection of the base ErieSecure home policy, plus personal security coverage features, like identity recovery and fraud reimbursement coverage and increased coverage limits for theft of furs, silverware, art, and jewelry.

Plus

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All of the base protections and additional coverages that you get with an Advantage plan, plus higher coverage limits for trailers, watercraft, debris removal, personal computers, and business property. Erie also waives your deductible if your loss is greater than $50,000.

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All of the standard coverages and additional protection and perks that you get with Advantage and Plus, but with even higher coverage limits for individual property types.

Coverage endorsements

  • Guaranteed replacement cost coverage - Your home will be covered in full if it’s damaged or destroyed
  • Service line coverage - Coverage for damage to underground service and utility lines from your house to the curb
  • Ordinance or law coverage - Pays for any increases in construction costs if you need to move, rebuild or repair your home because of a building ordinance
  • Sewer or drain backup coverage - Covers your stuff if it’s damaged by water backups and sump pump overflows
  • Earthquake coverage - Covers your home and personal property if it’s damaged by tremors or earthquakes
  • Flood coverage - Erie offers two types of flood insurance: private coverage via a partnership with a separate carrier, and coverage through the National Flood Insurance Program
  • ** Equipment breakdown coverage** - Covers essential home systems and personal property against loss due to mechanical or electrical breakdown
  • Identity theft coverage - Covers the costs of recovering your identity after fraud

Here’s how Erie stacks up against the competition in terms of the most common coverage endorsement offerings.

coverage-endorsements-by-insurance-company

Discounts

Here are some (but not all) of the discounts offered by Erie. Keep in mind that some discounts aren’t available in every state.

  • Multi-line discount - Save on premiums by insuring other types of property with Erie
  • Advanced quote discount - Discount if you get an Erie quote at least a week before your current policy expires
  • Alarm systems and safety devices discount - Lowers your premiums if your home has smoke alarms, a burglar alarm system, or an automatic sprinkler in the home

Company details

Application process

Erie doesn’t have an online application or instant quote feature through their website. When you’re ready to apply for home insurance, you provide Erie with your address and ZIP code, and you request a quote through a local agent provided by Erie.

Claims - 3 out of 5 with J.D. Power

Erie received average marks in the claims department from consumer insights company J.D. Power in their 2019 claims study. Respondents gave Erie particularly high marks for how it handled the initial claim report as well as the servicing of the claim through the process. Where Erie received average marks were for the estimation, repair process, and the claim settlement.

Other types of property insurance offered by Erie

Erie Insurance offers several types of property insurance. If you’re looking to buy home insurance and you have other coverage needs, consider bundling insurances.

  • Car insurance - Protects your whip
  • Renters insurance - Protection for stuff in your rental unit (and outside your rental unit)
  • Condo insurance - Protects your condo's structure, all your stuff inside, and any additional liability coverage you need to supplement your HOA's master policy
  • Flood insurance - Erie offers private flood insurance as well as coverage through the NFIP to protect your home and personal property from flood damage
  • Motorcycle insurance - Insurance for your motorized bike
  • Mobile home insurance - Protection for your house on wheels
  • Recreational insurance - Coverage for boats, ATVs, camping trailers, snowmobiles, golf carts, trail bikes, dune buggies, minibikes, you name it

Contact info

Website: www.erieinsurance.com
Phone: 1 (800) 458-0811
Headquarters: Erie, Pennsylvania

Policygenius’ editorial content is not written by an insurance agent. It’s intended for informational purposes and should not be considered legal or financial advice. The review on this page is only for the carrier’s homeowners insurance products. Not all carriers are currently available through Policygenius. Speak to one of our licensed experts for more information on carrier availability.