Florida Peninsula insurance review: Beware of poor ratings
Florida Peninsula Insurance offers extensive home insurance coverage options to Florida homeowners. But watch out for high rates and terrible customer service scores.
By
Jessica OlivoJessica OlivoFreelance contributorJessica Olivo is a writer living in Connecticut. She specializes in web and blog content in a variety of topics such as parenting, business, and culture, as well as serialized and short fiction.After working in publishing and book publicity for many years, she transitioned to freelance writing full time.
Edited by
Jennifer GimbelJennifer GimbelSenior Managing Editor & Home Insurance ExpertJennifer Gimbel is a senior managing editor and home insurance expert at Policygenius, where she oversees our homeowners insurance coverage. Previously, she was the managing editor at Finder.com and a content strategist at Babble.com.
Our proprietary ratings methodology takes multiple factors into account, including customer satisfaction, cost, financial strength, and policy offerings. See the “Ratings methodology” section for more details.
3.9
AM Best rating
AM Best is a global credit rating agency that scores the financial strength of insurance companies on a scale from A++ (Superior) to D (Poor).
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Cost
Using a mix of internal and external rate data, we grade the cost of each insurance company's premiums on a scale from least expensive ($) to most expensive ($$$$$).
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The bottom line
With many home insurance companies pulling out of Florida or going out of business altogether, Florida Peninsula Insurance offers coverage for homeowners in need of a comprehensive policy that doesn’t skimp on coverage. Its valuable policy add-ons include coverage against flooding, sinkholes, water backup, equipment breakdown, and more.
However, you’ll pay for the extra protection — its average rates are 10% more expensive than the already-high state average. And it has one of the worst customer service scores of the companies we reviewed — it received over 4 times the number of customer complaints expected for a company of its size in 2021. And it was recently exposed by The Washington Post for underpaying claims by more than 80% for policyholders whose homes were destroyed by Hurricane Ian.
Specializes in coverage for Florida homeowners who may not have other options
Wide range of policy add-ons available, including flood, water backup, sinkhole, and equipment breakdown coverage
Cons
Average rates are 10% more expensive than the already-high Florida state average
Received 4 times the number of customer complaints expected for a company of its size in 2021
Underpaid claims by more than 80% for policyholders with homes destroyed by Hurricane Ian
Basic coverages offered
Florida Peninsula home insurance policies include these six standard coverages to protect your home, belongings, and personal liability:
Dwelling coverage: Pays to repair or rebuild the structure of your home after a covered loss.
Other structures coverage: Pays to repair or rebuild other structures on your property not connected to your home, including detached garages, storage sheds, and fencing.
Personal property coverage: Pays to repair or replace your personal belongings after a covered loss, including furniture, clothing, tech gadgets, and other stuff you own.
Loss of use coverage: Pays for hotel stays, restaurant bills, pet boarding fees, and other temporary living expenses after a covered loss if you need to live elsewhere while your home is being rebuilt.
Personal liability coverage: Pays for legal and medical expenses if someone is injured or their belongings are damaged while at your home and you’re found legally responsible.
Medical payments coverage: Pays for small-dollar medical bills if someone is injured while at your home — regardless of who is at fault.
Additional coverages offered
You can add these additional coverages to your Florida Peninsula homeowners insurance policy for even more protection:
Flood insurance: Offers flood insurance coverage through the National Flood Insurance Program (NFIP), a government program run by the Federal Emergency Management Agency (FEMA).
Increased limits: Offers additional coverage limits over the base policy amounts.
Loss assessment: If you live in a condo or gated community with an HOA, this covers you for the portion of damage to common areas you’re responsible for.
Identity theft: Offers everything from assistance with your credit reports to attorney fees resulting from identity fraud to help replacing personal identification documents destroyed in a natural disaster.
Animal liability: Covers medical and legal bills if your dog, cat, or other pet injures someone or damages their property and you’re found legally responsible.
Mold, fungus, or rot damage: Pays for damage to your home and belongings caused by mold, fungus, or rotting.
Increased limits for mold, fungus, or rot: Pays for bodily injury or property damage caused by inhaling, ingesting, or having contact with mold, fungus, or rot in your home.
Jewelry and furs: Pays for jewelry and furs up to a selected amount.
Silverware: Increased limits for silverware up to a selected amount.
Golf cart: Provides personal property protection for golf carts up to $5,000.
Condo insurance: Purchased as a supplement to your condo association’s master policy, condo insurance covers your personal belongings, the interior structure of your condo unit, and personal liability.
Renters insurance: Purchased by tenants, renters insurance covers the personal belongings in your rental home or apartment against fire, vandalism, theft, windstorms, and water damage, as well as personal liability and loss of use coverage.
Ratings methodology
Price
2.6/5
Our price rating scale looks at home insurance rates for a policy with $300,000 in dwelling coverage, as well as the total number of discounts offered. Florida Peninsula Insurance's average annual rate of $2,913 is 10% above the Florida state average.
Customer experience
2.9/5
Our customer experience scale uses data from the National Association of Insurance Commissioners (NAIC) complaint index. Florida Peninsula Insurance has a score of 4.15, which means it received over 4 times the number of complaints expected for a company of its size in 2021. (The expected number would be 1.0.)
Coverage options
5.0/5
Our coverage options rating is based on both the number and quality of additional coverage and policy options offered by the company. Florida Peninsula Insurance earns a perfect score thanks to its slew of valuable coverage add-ons, including flood insurance, replacement cost coverage for your personal property, equipment breakdown coverage, water damage protection, and more.
Financial strength
4.5/5
Our financial strength rating is a weighted combination of three industry-leading metrics to measure a company’s financial health: AM Best, Standard & Poor’s, and Moody’s. Since Florida Peninsula Insurance is not rated by any of these companies, we based its score on its A (Exceptional) rating from Demotech, another rating firm that measures the financial strength and stability of insurance carriers.
How much does Florida Peninsula home insurance cost?
The average cost of home insurance with Florida Peninsula Insurance is $2,913 per year for a policy with $300,000 in dwelling coverage. This is 10% higher than the Florida state average of $2,643 per year.
Here’s the average yearly cost of Florida Peninsula Insurance home insurance for five different levels of dwelling coverage:
Dwelling coverage limit
Average annual cost
$100,000
$983
$200,000
$1,919
$300,000
$2,913
$400,000
$3,980
$500,000
$5,046
Rates are based on our analysis of 2022 sample home insurance quotes from across the country provided by Quadrant Information Services. Actual rates will vary based on location, policy limits, coverages, claims history, and other factors.
Compare home insurance quotes with top Florida insurers in minutes
What discounts does Florida Peninsula Insurance offer?
You can save on the cost of Florida Peninsula home insurance if you qualify for any of these discounts:
Smoke alarm: If you have smoke and gas detectors installed.
Security system: If you have a monitored security system installed.
Hurricane mitigation: If your doors, windows, and skylights are built with wind-resistant materials.
New roof: If your home has a newer roof that meets certain criteria for its age, shape, and condition.
Upgraded plumbing and electrical: If you recently updated your home’s plumbing and electrical system.
Increased deductible: If you opt for a larger deductible.
More discounts may be available — speak to a local Florida Peninsula agent to find out more ways to save on your home insurance premiums.
Florida Peninsula Insurance state availability
Florida Peninsula Insurance only offers home insurance policies in Florida.
What to expect with Florida Peninsula Insurance
How to get a quote: You can get a Florida Peninsula home insurance quote online, by calling 877-229-2244, or through a local agent.
Customer service options: You can get in touch with a Florida Peninsula Insurance customer service rep by calling 877-229-2244 or by logging in to your online account.
How to file a claim: You can file a Florida Peninsula Insurance claim by logging in to your online account or calling 866-549-9672, option 3.
How to cancel your policy: You can cancel your Florida Peninsula Insurance home insurance policy by calling your Florida Peninsula Insurance agent (their contact info should be on your policy declarations page), by mail, or by visiting your local agent in person.
Florida Peninsula Insurance in the news
In March 2023, Florida Peninsula Insurance was one of several Florida insurance companies investigated for underpaying claims by more than 80% after Hurricane Ian. (The Washington Post)
Florida Peninsula Insurance vs. other home insurance companies
Compare Florida Peninsula Insurance to other home insurance companies in Florida:
How long has Florida Peninsula Insurance been in business?
Florida Peninsula Insurance was founded in 2005 by Paul Adkins.
What is Florida Peninsula Insurance’s A.M. Best rating?
Florida Peninsula Insurance is not rated by A.M. Best, but has an A (Exceptional) rating from Demotech, another rating firm that measures the financial strength and stability of insurance carriers.
What is the customer service phone number for Florida Peninsula Insurance?
The Florida Peninsula Insurance customer service phone number is 877-229-2244.
Jessica Olivo is a writer living in Connecticut. She specializes in web and blog content in a variety of topics such as parenting, business, and culture, as well as serialized and short fiction.
After working in publishing and book publicity for many years, she transitioned to freelance writing full time.
Jennifer Gimbel is a senior managing editor and home insurance expert at Policygenius, where she oversees our homeowners insurance coverage. Previously, she was the managing editor at Finder.com and a content strategist at Babble.com.
