John Hancock Life Insurance Review

John Hancock Life Insurance Company is an A+ rated company founded in 1862 and wholly owned by the Canadian insurance company, Manulife Financial.



John Hancock Life Insurance Company is an A+ rated company founded in 1862 and wholly owned by the Canadian insurance company, Manulife Financial. John Hancock has competitive underwriting for a variety of health profiles. They are also the first life insurance company to introduce a life insurance policy linked to wellness and lifestyle (the John Hancock Vitality Program, which comes with a free Fitbit).

Financial Strength

  • Founded: 1862
  • Policyholders: Not reported
  • A.M. Best: A+
  • BBB Rating: A+
  • J.D. Power: 2 of 5

Finding the best rates

Each insurer approaches health conditions differently. One insurer might ignore a heart attack from a few years ago, whereas a different insurer might rate you as a higher risk for the same thing. Here are the details of how John Hancock treats a variety of common health conditions from an underwriting perspective

Pricing for health conditions

Survivor/Family HistoryExcellent
Recent Weight LossExcellent
Heart AttackExcellent
Sleep ApneaGood
Former Tobacco UseExcellent
High Blood PressureExcellent
High CholesterolExcellent
  • Excellent - Above average; company provides excellent coverage for clients with this condition.
  • Good - Spot on; company doesn’t look at this condition unfavorably in underwriting.
  • Fair - Could use some work; clients with this condition may be issued a lower health rating, and subsequently higher rates than other insurers.

John Hancock Company Details

John Hancock is a long-time reputable life insurance company. They tend to be more competitive in underwriting men versus women (i.e., their male rates are more competitive versus other carriers). John Hancock is also good for applicants with certain health histories, including recent weight loss or former tobacco use. The company is also leading the charge on fitness tracker engagement with life insurance, although the jury is out on whether that actually results in the best-in-market rates for applicants.

How's the application process?

Carrier review 4 star ratings


  • Electronic application


  • Slower than average application approval (35 days)
  • Application form longer than average
  • Policy delivery by mail

How's the customer service?

Carrier review 4 star ratings

What you can do online

  • N/A

What you can’t do online

  • Changing address requires phone call or paper form
  • Updating beneficiaries requires paper forms
  • Changing payment info requires paper forms
  • Policy cancellation requires paper forms

John Hancock Term Life Plan Details

Common features

This policy, like all term life policies offered on our site, provides life coverage for a specific period of time (the term). The key features of this policy are standard across all the term policies we offer:

  • Level premium - which means the cost of the policy (the premium you pay) is fixed for the entire term of the policy. It will not increase during the term of the policy.
  • Good value - term life policies are significantly less expensive for the same amount of death benefit coverage than permanent life policies.
  • Regulated - the cost of this term life policy, for a given coverage amount and term, will always be the same for you regardless of who you buy it from. That’s because the policy will be priced based on the underwriting table the insurer files with the state insurance regulator.
  • No-risk obligation for you - you, as the policyholder, can cancel your policy at any time if you decide you don’t want it anymore. The insurer, however, cannot cancel your policy as long as you pay the premiums on time.
  • No exclusions - except for suicide during the first two years of the policy (which is standard by law across life insurance policies).
  • Terminal illness benefit - you can access a portion of the policy’s death benefit while you’re still alive if you’ve been diagnosed with a terminal illness. You might see this referred to as an "accelerated death benefit."
  • Convertible - which means, if you choose to, you can convert the term life policy to a permanent life policy. The conversion will generally cost you more and is subject to certain conditions.

The review on this page is only for this company's term life insurance products.

Cost comparison

Quote for: $500,000, 20-year term life insurance policy for healthy, nonsmoking individuals, in California, monthly premiums

AIGROP Select-a-Term$91.21$150.77$281.97$75.80$124.95$261.56
Banner LifeOPTerm$21.44$32.38$94.07$18.19$26.60$58.62
John HancockTerm$26.95$34.65$81.70$24.20$34.00$78.99
Lincoln FinancialLifeElements$28.44$38.94$78.75$23.63$30.63$58.63
Lincoln FinancialTermAccel$21.00$29.75$78.75$17.94$25.81$57.31
Mutual of OmahaTerm Life Answers$21.66$33.47$85.53$23.41$28.66$64.09
Pacific LifePacific PROMISE Term$20.84$29.59$77.09$19.18$26.68$61.67
ProtectiveCustom Choice UL$20.37$28.91$76.82$17.93$25.25$55.75
ProtectiveClassic Choice Term$20.21$28.38$75.68$17.63$25.94$55.47
PrudentialTerm Essential$34.20$43.65$88.65$27.90$38.70$76.95
PrudentialReturn of Premium Term$101.00$143.62$291.99$88.12$130.04$253.37
SBLILevel Premium Term$21.32$40.05$96.06$24.48$34.71$65.87
TransamericaTrendsetter Super$22.36$37.85$79.12$18.06$30.96$62.78
TransamericaTrendsetter LB$24.95$38.27$92.89$20.65$34.84$73.11


Unique features


  • Competitive underwriting for a range of health conditions
  • Selection of riders available to personalize your coverage



  • Annual Payment Discount - 5%
  • Payment methods available - Check; Auto bank draft; No credit cards accepted
  • Is coverage available without a medical exam? - No
  • What is the rule for converting the policy? - The policy is convertible during the first 10 years of the policy, or until age 70 (whichever comes first).
  • Is temporary coverage available? - Yes, up to $1,000,000.




Riders are additions to your overall life insurance policy that turn a basic life insurance policy into something that covers more circumstances.

  • Disability Income Rider - If you become totally disabled as a result of a qualifying event for at least 6 consecutive months, premiums are waived.
  • Accelerated Death Benefit Rider - If you are diagnosed with a terminal illness with less than 12 months to live, you can access up to 50% of the policy’s death benefit (up to a max of $1 million).