2023 Policygenius award winner
The bottom line
Neptune offers comprehensive flood insurance with high limits of coverage of up to $4 million for your home and $500,000 for your personal belongings.
In addition to standard flood insurance coverage, Neptune provides up to $10,000 in coverage for belongings stored in your basement, temporary living expenses while your house is undergoing repairs after a flood, and pool refill and repairs coverage. It also offers high-deductible policy options (up to $25,000) to help lower its already affordable flood insurance rates.
While Neptune’s status as an insurance industry newcomer may seem like a cause for concern, it’s backed by some of the largest and most financially stable insurance companies in the world. One downside of Neptune is they charge you two separate deductibles on claims involving flood damage to your home and personal belongings, but Neptune’s high marks make it worth the potentially higher out-of-pocket expenses.
Learn more >> Allstate named one of Policygenius’ Best Flood Insurance Companies of 2023
Available in all U.S. states and Washington, D.C.
Below average number of customer complaints
Private flood insurance option available from National General in some states
30-day waiting period before coverage takes effect
Low maximum coverage limits
Low maximum deductible amounts
Basic coverages offered
Allstate offers the following coverages to protect your home, possessions, and other expenses due to flood damage.
Dwelling: Also known as building coverage, this is the portion of flood insurance that pays to rebuild or repair the structure of your home if it’s damaged by flooding. Allstate offers up to $250,000 in dwelling coverage.
Personal property: This is the portion of flood insurance that reimburses you for flood damage to personal belongings inside your home. Allstate allows for a maximum of $100,000 in personal property coverage.
If you get NFIP flood insurance with Allstate, the following additional coverages are also included in your base policy:
Debris removal: Covers the cost to remove debris after a covered flood.
Loss avoidance measures: Pays for mitigation services to fortify your home against flood damage.
Increased cost of compliance: Also known as ordinance or law coverage, this pays the extra cost of getting your home up to code after a covered flood loss.
Condominium loss assessments: Pays for your share of a loss assessment charged to you and other condo owners by your condominium association after a covered flood.
Our price rating scale looks at the average cost of a standalone flood insurance policy with the carrier based on pricing data from the National Association of Insurance Commissioners (NAIC). Allstate earned a decent price rating thanks to the affordable average cost of NFIP flood insurance of $939.
Our customer experience scale uses customer complaint data from the National Association of Insurance Commissioners (NAIC). We also considered each company’s waiting period, which is the number of days before your flood insurance coverage takes effect after you purchase the policy.
Allstate earned a solid score in this category thanks to its low number of customer complaints. There’s a 30-day waiting period if you purchase Allstate flood insurance without a mortgage requirement, so homeowners looking for last-minute flood insurance may want to look for an insurer with either a shorter waiting period or none at all.
Our coverage options rating is based on both the quantity and quality of additional coverages and policy options offered by each company. It also takes the carrier’s coverage availability into consideration and whether it offers policies in flood-prone states like Florida, Texas, Louisiana, California, or New Jersey.
Allstate’s main policy offering is NFIP flood insurance, which comes with a maximum dwelling and personal property coverage limit of $250,000 and $100,000, respectively. Allstate’s flood insurance offering also doesn’t include or even offer as an option several coverages you can often find through private flood insurance companies, including replacement cost reimbursements on damaged belongings, coverage for temporary living expenses, and more. But Allstate’s availability in every state and NFIP participating community, as well as its private flood insurance option through National General, helped keep its coverage rating respectable.
Our financial strength rating is based on the company’s AM Best rating — the industry-leading metric to measure a company’s financial strength and ability to pay out flood insurance claims. Allstate as a property insurance provider has an “A+” AM Best ratings and its NFIP policies are backed by the federal government, giving it one of our better financial strength ratings.
How much does Allstate flood insurance cost?
The average cost of a standalone flood insurance policy through the NFIP is $939 per year, according to our analysis of 2023 FEMA data. So this is around what you should expect to pay for flood insurance with Allstate.
However, your own rates will vary depending on factors like your home's flood zone, elevation, and how much coverage you need.
Allstate flood insurance state availability
Allstate flood insurance is available in all 50 U.S. states and Washington, D.C.
Allstate NFIP flood insurance vs. National General Beyond Floods
Allstate may also offer you National General’s Beyond Floods private flood insurance policy — an alternative to its main policy from the National Flood Insurance Program. The NFIP’s low coverage limits, 30-day waiting period, and minimal available coverage add-ons have made private flood insurance an increasingly popular option.
Compare Allstate’s NFIP policy to National General’s Beyond Floods and decide which policy makes the most sense for you:
National General Beyond Floods
Allstate NFIP policy
Average annual cost
Maximum dwelling limit
Replacement cost dwelling
Included in base policy
Replacement cost contents
Offered at an additional cost
Loss of use
Up to $150,000 in coverage available
0 days in Florida and New Jersey, 7 days in all other states
30 days unless purchased for mortgage
Highest deductible option
Learn more >> Private flood insurance vs. NFIP: Which is better?
What to expect with Allstate flood insurance
How to get a quote: You can get an Allstate flood insurance quote online through Policygenius or Allstate’s website.
Customer service options: Allstate’s website features an entire help center that can assist you with everything from account recovery to online registration to claims and general policy inquiries. While you should be able to find what you need through its contact page, you can also call Allstate’s general customer service number at 1-800-255-7828.
How to file a claim: If you need to file a claim, Allstate recommends doing so through its online account portal. If you don’t have internet access or you’re not comfortable filing a claim online, you can also contact your Allstate agent or call 800-699-2214.
How to cancel your policy: To cancel your Allstate policy, call your insurance agent, whose number should be listed on your policy declarations page.
Allstate vs. other flood insurance companies
Compare Allstate flood insurance to other insurers in the industry:
Pat Howard is a managing editor and licensed home insurance expert at Policygenius, where he specializes in homeowners insurance. His work and expertise has been featured in MarketWatch, Real Simple, Fox Business, VentureBeat, This Old House, Investopedia, Fatherly, Lifehacker, Better Homes & Garden, Property Casualty 360, and elsewhere.
Jennifer Gimbel is a senior managing editor and home insurance expert at Policygenius, where she oversees our homeowners insurance coverage. Previously, she was the managing editor at Finder.com and a content strategist at Babble.com.
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