Because Kaiser, unlike other insurers, operates its own provider network, it is able to directly control quality and costs. That’s why Kaiser plans have some of the highest ratings in terms of quality, customer satisfaction and affordability. If you’re comfortable with an HMO plan (meaning you have to stick to in-network care coordinated by your primary care doctor), a Kaiser plan provides good value.
Basics & Ratings
JD PowerJ.D. Power and Associates is a global marketing information services firm that conducts surveys of customer satisfaction, product quality, and buyer behavior.
5 out of 5
PolicyholdersThis is how many active US health insurance customers are insured by this company
A.M. BestA.M. Best is an independent rating agency that evaluates the financial strength of insurance companies. Ratings as of May 2016, on a scale from A++ to D
We evaluated this health insurance company using publicly available data on patient care & satisfaction, customer service and costs (premiums) versus similar plans on the market.
Quality & Satisfaction
Based on ratings by the National Committee for Quality Assurance. Plan reviews take into account consumer surveys and performance measurements used by more than 90% of America's health plans. Because so many plans collect this data, it is possible to compare plans on an "apples to apples" basis.
To calculate the affordability rating we compared the cost of an insurer's silver plan to the average cost of a silver plan in each state. Higher star ratings were awarded to insurers that had plans that were cheaper than the average plan cost in a higher number of states.
Ranking among U.S. health insurance companies
We rank-ordered health insurance companies by published revenues, so you know how large the company is compared to competitors.
- #3Largest in U.S.
Sample quotes by state
Average monthly premium for a 30 year-old non-smoker in the insurer’s state footprint
|District of Columbia||$139||$165||$213||$265||$297|