Is there a way to find out the claims payment history of an insurance company?

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This is a difficult area in which to evaluate an insurance company (and to compare insurance companies on an "apples-to-apples" basis). Claims payments depends on the insurance company's pool of customers, underwriting models, claims experience and other factors. We recommend checking with your state's department of insurance for the complaint record of a particular company you are considering. Additionally, you can search the National Association of Insurance Commissioners for complaint records against specific insurers.